Contracts give structure to expectations. If conflicts arise they provide a fall back to resolution. This applies to B2B contracts, collaboration agreements and employment contracts. What should you do if expectations are not met?

The only true solution: resolution

That is: resolve it together. Problems cost time, energy and money and the other party often has as much at stake as you do. So you can turn this joint need for a proper resolution to good account. Mediation works well in eliminating business conflicts so that you can both carry on working together or each go your own way without further negative implications.

How it works

From experience, I know how much time and energy a conflict can cost for an entrepreneur. That is why I support you constructively and quickly to convert business conflicts into workable solutions.

By listening and analyzing I will help you to clarify what you want and need plus what is obscuring the real interests of involved parties.

All with the emphasis on the future: how to solve the conflict optimally so you can focus on your business again.

As a mediator, I am impartial - or rather omni-partial. I help stakeholders to re-discover good communications and to find new opportunities for people and businesses.

The solution and the parties’ agreements are laid down in a settlement agreement.

For workplace conflicts as well?

Yes. A labour dispute is usually an ‘internal’ conflict. But it can also have major consequences beyond those parameters for the company, the employee and his or her family. A conflict almost always costs money and grabs deep into human capital.

Sit down together...

In mediation, the parties usually sit down together and discuss the situation in a safe environment and guided in complete confidence by a professional mediator.

...Or online, by computer or tablet

Ideally, mediation works best as face to face meetings but it is perfectly possible online. Can’t you meet in person -for example because of distance, time, money, schedules, or emotions- or would you rather not meet? Online mediation offers an effective solution. Simply by using your PC, laptop, tablet or even your smartphone. It’s all possible.


  • Business to business: B2B
  • Boardroom / organisational: management, shareholders, associates
  • Employer-employee: labour disputes (rehabilitation/reintegration/exit)
  • Workplace conflict: authority disputes or among co-workers
  • Bullying
  • Sexual harassment

Since 1999, I have committed my experience and knowledge to support people and businesses in conflict situations to work towards workable solutions for all parties involved. I am multi-certified as a mediator, trainer and coach, offering mediation and training services domestically as well as abroad and online where required. Call directly for free information: +31 6 54 787 464.